Commercial Disclaimer
Legal Name: Richard Conlon DBA Crypto Eigo
Address: We will disclose without delay if requested.
Phone number: We will disclose without delay if requested.
Email address: richard@cryptoeigo.com
Head of Operations: Richard Conlon
Additional Fees: All prices are final. Crypto Eigo does not charge any other fees.
However, your bank or payment processor may charge you additional transaction fees.
Exchanges & Returns Policy:
1. Refund Eligibility
We offer refunds for online lessons under the following conditions:
The student requests a refund within [14 days] from the date of purchase.
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2. Non-Refundable Situations
We do not offer refunds under the following circumstances:
If the student has completed more than [number of lessons, e.g., two lessons] from the course.
If the request for a refund is made after 14 days from the date of purchase.
The student has cancelled the lesson less than 24 hours prior to the booking.
For any discounts or promotional offers, which are considered final sales.
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3. How to Request a Refund
To request a refund for your online lessons, please follow these steps:
Contact our customer support team at clientservices@cryptoeigo.com and provide your name, contact information, the name of the course, and the reason for the refund request.
The request will be reviewed within 5 business days.
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4. Refund Process
If your refund request is approved, we will process the refund within 15 business days.
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5. Course Cancellations
In the rare event that we must cancel a course, you will receive a full refund or credit (at your discretion) for the affected lessons. We will notify you of any cancellations as soon as possible.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at sales@cryptoeigo.com
Delivery Times: Crypto Eigo does not provide physical products or shipping services. All lessons will be provided as scheduled.
Accepted payment methods: All major credit cards, PayPal, local bank transfers, cryptocurrencies, or cash in hand.
Price: Our pricing structure, including any applicable fees, is available on our website. Services which do not have prices allocated to them will be agreed upon separately.
Complaints and Dispute Resolution: If you have any complaints or disputes related to our services, please contact our customer support team. We will work to resolve any issues promptly. If a resolution cannot be reached, you may contact the appropriate regulatory authorities.
Links to External Websites: This website may contain links to external websites that are not provided or maintained by us. We do not accept responsibility for any harm, loss, or damages resulting from your use of external websites. If you have any concerns about the content or practices of these external websites, please contact the website administrators or webmasters of those sites directly.